While it sounds trite, the hallmark of any successful relationship is communication. Sometimes we forget that the employer-employee relationship is no different; disputes that arise in the workplace are often the result of poor communication on both sides of the relationship. Employers have to realize that in order to effectively manage their employees, they have to get out in front of issues that could arise and understand that their employees are looking to them for answers.
This Five Good Ideas session focuses on five ways that employers can improve their communications with employees and by extension, improve their employee relations. We will begin with thinking about what employers can do before the employee starts work in order to lay the groundwork for effective communication. We then talk about why employers and managers hesitate in communicating with employees. Finally we talk about ways to improve communications with employees throughout the employment relationship.
A cautionary note
The foregoing text and video is provided for general information purposes only. It is neither intended as, nor should be considered, legal advice and readers and viewers are cautioned against making any decisions based on this material alone. Rather, a qualified lawyer should be consulted. © McMillan LLP 2010.
Five Good Ideas
- X Doesn’t Actually Mark Anything
- Walk the Floor
- Constant Chatter and Reinforcement
- Meaningful Recognition
- Listen, Investigate, Respond
Five Good Resources
- Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher
- “The Office” (British and U.S. Versions)
- Then We Came to an End by Joshua Ferris
- Sexual Harassment: A Guide to Conducting Investigations by Neena Gupta
- Employment Policies That Work by Joan Bolland and Ellen Mole
This Five Good Ideas session was made possible by the generous support of McMillan LLP.