Everyone’s heard the refrain: ‘Institutional change takes time. Be patient.’ This notion is perhaps one of the greatest sources of conflict and mistrust between organizations and seekers of change. While it is true that real, lasting change is time-consuming, there is no formula or model to quantify or predict the time required for an institutional change process. At the same, the issue of time and patience poses a challenge for volunteer boards that typically have a limited period of office and are anxious not to be dismissed as ineffectual or irrelevant.
Alok Mukherjee identifies and explores concrete ways in which a volunteer board committed to genuine institutional change can achieve significant results within its finite term of office.